аirBaltic ищет профессионала по продаже авиабилетов

аirBaltic ищет профессионала по продаже авиабилетов

аirBaltic, Latvian National airline, is looking for Specialist for Ticket’ sales and Passenger’ service in Minsk.

Main duties:

- Customer service in the direct sales office and over the phone

- Book and sell airBaltic traffic documents, process reservations following airBaltic rules and procedures

- Prepare invoices, contracts and other related sales documentation

- Sell airBaltic ancillary products and services

- Sell and handle group bookings and special products (e.g. corporate customers)

- Handle irregularity situations (e.g. flight delays / cancelations)

- Handle incoming (by fax and e-mail) customer enquiries

- Advise customers about Baltic Miles loyalty program and On-line services

- Support Travel agencies and Partners with relevant information

- Follow sales & stock reports

Requirements:

- Excellent interpersonal and communication skills

- Customer service oriented

- Positive, accurate, team player and result-oriented

- High sense of responsibility

- Problem solving skills

- Fluent in English and Russian

- Computer literacy

- Ability to work under pressure

- Previous work experience in an airline or travel agency dealing with ticket sales (AMADEUS reservations system, accomplished Amadeus and/or IATA courses) is an advantage

airBaltic offers:

- Opportunity to work in fast developing and innovative international company

- Social guarantees and competitive salary

- Other benefits in the aviation industry

С V’s in English are expected till 25 th January 2012 at ogs@airbaltic.lv . Only short-listed candidates will be approached.

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